This Privacy Policy explains how Sky Climber Access Solutions, LLC (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use our websites and related services (collectively, the “Service”). It also describes your privacy rights and choices.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

California Notice at Collection

If you are a California resident, this section provides a notice at collection describing the categories of personal information we collect and the purposes for which we use them.

Interpretation and Definitions

Capitalized terms have the meanings below, whether used in singular or plural.

Personal Information We Collect

Information you provide

We primarily operate business-to-business and collect information you choose to provide through forms, downloads, quote requests, email communications, and other interactions with the Service.

• Contact details (such as name, email address, phone number)
• Company details (such as company name, role, business contact information)
• Inquiry details (such as rental requests, equipment needs, training or inspection requests, service location, and related information you submit)
• Download and subscription details (such as the content you request, and your preferences)
• Any other information you choose to provide

Information collected automatically

When you use the Service, we may automatically collect Usage Data and similar information, including IP address, browser and device information, pages viewed, referring or exit pages, timestamps, approximate location, and performance data.

How We Use Personal Information

• Provide and operate the Service, including maintaining, troubleshooting, and improving performance.
• Respond to requests, including quote inquiries, equipment rental or sale inquiries, installation support, training, inspection, and related customer communications.
• Communicate with you about updates, confirmations, and service-related notices.
• Marketing and outreach (where permitted), including newsletters and promotional communications you can opt out of.
• Analytics and measurement to understand how the Service is used and improve content and user experience.
• Security and fraud prevention, including monitoring and protecting against malicious or unauthorized activity.
• Legal and compliance to comply with applicable laws and enforce our rights and agreements.

Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and tags) to support site functionality, remember preferences, understand performance, and help measure marketing effectiveness.

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

Third-party services we may use

How We Disclose Personal Information

We may disclose personal information to the following types of recipients, for the purposes described in this Privacy Policy:

• Service providers that support hosting, security, analytics, communications, and related operations.
• Affiliates where appropriate to provide services, coordinate support, or respond to requests.
• Professional advisers (such as auditors, insurers, and attorneys) in connection with business operations.
• Legal and regulatory authorities when required by law or to protect rights, safety, and security.
• Business transfers (such as merger, acquisition, financing, reorganization, or sale of assets), subject to applicable protections.

Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

International Transfers

Your information may be processed in the United States and other locations where we or our service providers operate. Where required by applicable law, we use appropriate safeguards for cross-border transfers, such as standard contractual clauses and related protections.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

Marketing communications

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

California privacy rights

If you are a California resident, you may have the right to request access to, correction of, or deletion of personal information, and to obtain information about our collection, use, and disclosure practices. You may also have the right to opt out of the sale or sharing of personal information and, in certain cases, to limit the use or disclosure of sensitive personal information.

Global Privacy Control (GPC): Where required, we treat browser-enabled GPC signals as an opt-out request for sale or sharing for that browser or device.

GDPR and similar rights

Where applicable, you may have rights to access, correct, delete, restrict or object to processing, and to data portability. You may also withdraw consent where processing is based on consent. You can complain to a data protection authority in your jurisdiction.

How to submit a request

You can submit a privacy request by contacting us using the details in the Contact Us section below. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law.

Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.

Links to Other Websites

The Service may include links to third-party websites. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Last updated date at the top indicates when changes were last made. Changes become effective when posted.

Contact Us